Russian, Chinese, etc. Note: Customers are not allowed to rent a vehicle with only an International Driver's Permit. Most locations do not allow travel into Mexico.
If you wish to travel into Mexico, you will be required to purchase additional insurance to cover the vehicle while in Mexico. Please contact the branch directly to determine limitations and availability. Mexico insurance is required to drive into Mexico, and must be purchased from a location on the border prior to entering Mexico.
Renters must be at least 25 years old to be eligible. All other vehicles cannot be driven into Mexico. Enterprise Car Rental Reservations open 24 hours DW is offered at the time of rental for an additional daily charge.
DW is not insurance. The purchase of DW is optional and not required to rent a car. The protection provided by DW may duplicate the renter's existing coverage.
Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage; therefore the renter should examine his or her credit card protections, automobile insurance policies or other sources of coverage that may duplicate the protection provided by DW. If accepted the PAI contained in the policy provides renter and renter's passengers with accidental death, accident medical expenses and ambulance expense benefits. The PEC contained in the policy insures the personal effects of the renter, additional drivers, or any member of the renter's immediate family who permanently resides in the renter's household and who is traveling with the renter against risks of loss or damage.
Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only. Supplemental Liability Protection SLP is offered at the time of rental for an additional daily charge. Drivers under the age of 25 must pay a higher rental rate and select vehicles are unavailable to those under age Drivers renting a vehicle in New York state or Michigan must be at least 18 years old, though drivers under age 21 must book directly with an Enterprise branch in the state and will be required to pay an additional daily rental fee.
All additional renters listed on a rental car policy must appear at the rental counter, provide a valid driver's license and major credit card, and pay an additional driver fee. The spouse or domestic partner of the renter may be added as an additional driver for no additional fee. Enterprise also permits mobility impaired renters to add surrogate drivers free of charge.
All American drivers renting a vehicle at an Enterprise branch in the United Kingdom, Ireland or Germany must provide a valid drivers license and a passport. Drivers must be at least 23 years of age to rent a vehicle in the United Kingdom and Ireland and at least 21 years old in Germany. All drivers under the age of 25 are subject to a "Youthful Driver's Fee" and those under 30 in the United Kingdom are restricted from renting certain vehicles.
Drivers renting a car in Germany must have held a valid driver's license for at least a year. Based in Florida, Mandi Titus has been writing since Alamo, on the other hand, was a destination brand for vacationers, often from outside the United States, who were headed to places like Las Vegas and Disney World.
Its customers generally looked for bargains on the internet. Each brand had significant value and offered its customers what was most important to them. So we worked to reinforce the distinct character of each. Our back-office operations, though, were a different story. We were very interested in finding operational ways to leverage our joint ownership. Because Alamo and National facilities were generally colocated at airports, we tried to position Enterprise as close to them as possible, and we removed brand identification from vehicles so that the operations could share cars when necessary.
This fleet management approach increased flexibility and lowered costs. Next we had to decide on an organizational structure. For Vanguard, virtually all management decisions were centralized in Tulsa. We debated about the best way to run a multibrand airport operation, and the more we looked at it, the more we saw the advantages of adapting our regional structure.
This meant, however, that many Enterprise general managers would have to oversee big, factorylike operations at airports, manage discrete market segments, and strike the right balance in promoting all three brands. At the same time, most Vanguard employees would need a better understanding of the home-city market. This is where we realized yet another advantage of moving carefully on the integration. We had time to equip our general managers for a much bigger job and to identify and prepare Vanguard managers who could thrive under the new structure.
In many cases, Enterprise personnel wound up holding the general manager positions, but we also put Vanguard managers into those critically important slots in markets such as California and Hawaii. Meanwhile, about a year into the integration process, and just as the country was sliding into one of the worst economic downturns in history, Enterprise relocated 80 employees from Tulsa to our St.
Louis headquarters. Today the Tulsa team, now more than strong, provides sales support, oversees accounts payable and accounts receivable, manages vehicle administration such as tags, titles, and citations , and coordinates damage recovery responsibilities.
We also launched a new corporate identity—Enterprise Holdings—so that we could speak with a unified voice across our portfolio of three car rental brands. That last major step in our two-year integration process built on the Enterprise name and heritage and reassured all our stakeholders that our founding values were still front and center.
Without question, the deal we made has worked out very well. In fact, it paid for itself in less than three years. And for the first time, our brands captured the top three rankings in the J. The brand had suffered under leadership turmoil and a lack of investment from to , but National is now competing as a top-tier brand at airports. It even outperforms Enterprise on our companywide service quality index.
As independent businesses, they manage their own affairs, have their own distinctive cultures, and are free to use the National and Alamo brands to compete with Enterprise. We have been open to acquiring franchised territories whenever they are available, and at this point we have absorbed the majority of U.
But where franchisees remain in control, goodwill and cooperation obtain on both sides. An unexpected benefit of learning to work with franchisees—not only in the United States and Canada but also in the Caribbean, Latin America, and Europe—is that it has helped us better understand partnerships in other contexts, including foreign markets, as we continue to expand our global footprint.
Our biggest lesson from the Vanguard integration is that our company can execute a major acquisition without risk to our fundamental values and culture. But we have learned other lessons, too. We have learned that the most important factor in deciding whether to do a deal is a clear understanding of what is to be gained. We have learned—as we suspected from the outset—that in integrating a merger you should work deliberately, because you get only one chance to do it well.
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